error number 0x8009000b trying send mail

I get the following error when trying to send or receive mail using Microsoft Mail in Vista Beta 2:
An unknown error has occurred. Error Number: 0x8009000B
I set up Outlook 2007 using the same account credentials and it works fine. The same account also works using Thunderbird. When receiving mail it appears to connect and start to download the mail then kicks to the error. If I have no mail available it appears to connect and never prompts with an error.
I tried to track it with the windows mail log file, but no log was created.
I couldn't find anything on the net that helped either. Any help with this is greatly appreciated.
Thanks!

I just wanted to add that it is a pop3 account through cox.net. Not hotmail, Gmail, etc.
"DMenz" wrote:

I get the following error when trying to send or receive mail using Microsoft Mail in Vista Beta 2:
An unknown error has occurred. Error Number: 0x8009000B
I set up Outlook 2007 using the same account credentials and it works fine. The same account also works using Thunderbird. When receiving mail it appears to connect and start to download the mail then kicks to the error. If I have no mail available it appears to connect and never prompts with an error.
I tried to track it with the windows mail log file, but no log was created.
I couldn't find anything on the net that helped either. Any help with this is greatly appreciated.
Thanks!

That's a connection error. Have you looked at your setup under Windows Mail, Tools/Options/Connections? Windows Mail share the same connection settings as Internet Explorer. What build of Vista are you running? -- Jim Pickering MVP-Outlook Express/Windows Mail Please reply to newsgroup only so that others may be helped with your feedback.
"DMenz" wrote in message

I get the following error when trying to send or receive mail using Microsoft Mail in Vista Beta 2:
An unknown error has occurred. Error Number: 0x8009000B
I set up Outlook 2007 using the same account credentials and it works fine. The same account also works using Thunderbird. When receiving mail it appears to connect and start to download the mail then kicks to the error. If I have no mail available it appears to connect and never prompts with an error.
I tried to track it with the windows mail log file, but no log was created.
I couldn't find anything on the net that helped either. Any help with this is greatly appreciated.
Thanks!

That's a connection error. Have you looked at your setup under Windows Mail, Tools/Options/Connections? Windows Mail share the same connection settings as Internet Explorer. What build of Vista are you running?
Might also look at this KB article and see if it applies in your case: http://support.microsoft.com/kb/904800/ -- Jim Pickering MVP-Outlook Express/Windows Mail Please reply to newsgroup only so that others may be helped with your feedback.
"DMenz" wrote in message

I get the following error when trying to send or receive mail using Microsoft Mail in Vista Beta 2:
An unknown error has occurred. Error Number: 0x8009000B
I set up Outlook 2007 using the same account credentials and it works fine. The same account also works using Thunderbird. When receiving mail it appears to connect and start to download the mail then kicks to the error. If I have no mail available it appears to connect and never prompts with an error.
I tried to track it with the windows mail log file, but no log was created.
I couldn't find anything on the net that helped either. Any help with this is greatly appreciated.
Thanks!

Check in the message store directory for the log file (Tools | Options | Advanced | Maintenance | Store Folder). Probably won't help though.
Try removing the mail account, closing and then reopening WinMail and then try adding it back again.
steve
"DMenz" wrote in message

I just wanted to add that it is a pop3 account through cox.net. Not hotmail, Gmail, etc.
"DMenz" wrote:
I get the following error when trying to send or receive mail using Microsoft Mail in Vista Beta 2:
An unknown error has occurred. Error Number: 0x8009000B
I set up Outlook 2007 using the same account credentials and it works fine. The same account also works using Thunderbird. When receiving mail it appears to connect and start to download the mail then kicks to the error. If I have no mail available it appears to connect and never prompts with an error.
I tried to track it with the windows mail log file, but no log was created.
I couldn't find anything on the net that helped either. Any help with this is greatly appreciated.
Thanks!

I changed the directory to save the pop3log file to and here it is:
Windows Mail 6.0.5384.4 (winmain_beta2.060518-1455) POP3 Log started at 07/18/2006 16:49:01 POP3: 16:49:01 [rx] +OK InterMail POP3 server ready. POP3: 16:49:01 [tx] USER dmenzies POP3: 16:49:01 [rx] +OK please send PASS command POP3: 16:49:01 [tx] PASS ****** POP3: 16:49:01 [rx] +OK dmenzies is welcome here POP3: 16:49:01 [tx] STAT POP3: 16:49:01 [rx] +OK 0 0 POP3: 16:49:01 [tx] QUIT POP3: 16:49:01 [rx] +OK dmenzies InterMail POP3 server signing off. POP3: 16:50:01 [rx] +OK InterMail POP3 server ready. POP3: 16:50:01 [tx] USER dmenzies POP3: 16:50:02 [rx] +OK please send PASS command POP3: 16:50:02 [tx] PASS ****** POP3: 16:50:02 [rx] +OK dmenzies is welcome here POP3: 16:50:02 [tx] STAT POP3: 16:50:02 [rx] +OK 0 0 POP3: 16:50:02 [tx] QUIT POP3: 16:50:02 [rx] +OK dmenzies InterMail POP3 server signing off. POP3: 16:51:02 [rx] +OK InterMail POP3 server ready. POP3: 16:51:02 [tx] USER dmenzies POP3: 16:51:02 [rx] +OK please send PASS command POP3: 16:51:02 [tx] PASS ****** POP3: 16:51:02 [rx] +OK dmenzies is welcome here POP3: 16:51:02 [tx] STAT POP3: 16:51:02 [rx] +OK 1 1041 POP3: 16:51:02 [tx] LIST POP3: 16:51:02 [rx] +OK 1 messages POP3: 16:51:02 [rx] 1 1041 POP3: 16:51:02 [rx] . POP3: 16:51:02 [tx] RETR 1 POP3: 16:51:02 [rx] +OK 1041 octets
I ran it with no mail then sent a test mail from another account. The mail starts to download (It appears to) and then I get the error.
I am running Beta 2 Build 5384. My Mail settings are set to use my IE settings and I have tried at home on a direct cable connection and at work through a proxy with identical results.
"Steve Cochran" wrote:

Check in the message store directory for the log file (Tools | Options | Advanced | Maintenance | Store Folder). Probably won't help though.
Try removing the mail account, closing and then reopening WinMail and then try adding it back again.
steve
"DMenz" wrote in message I just wanted to add that it is a pop3 account through cox.net. Not hotmail, Gmail, etc.
"DMenz" wrote:
I get the following error when trying to send or receive mail using Microsoft Mail in Vista Beta 2:
An unknown error has occurred. Error Number: 0x8009000B
I set up Outlook 2007 using the same account credentials and it works fine. The same account also works using Thunderbird. When receiving mail it appears to connect and start to download the mail then kicks to the error. If I have no mail available it appears to connect and never prompts with an error.
I tried to track it with the windows mail log file, but no log was created.
I couldn't find anything on the net that helped either. Any help with this is greatly appreciated.
Thanks!

I checked the link out but I didn't see anything that pertained to my case. I have tried removing and setting up the account several times. The log seems to show that my credentials are good, but as soon as it goes to retrieve the mail it cuts me off.
"Jim Pickering" wrote:

That's a connection error. Have you looked at your setup under Windows Mail, Tools/Options/Connections? Windows Mail share the same connection settings as Internet Explorer. What build of Vista are you running?
Might also look at this KB article and see if it applies in your case: http://support.microsoft.com/kb/904800/ -- Jim Pickering MVP-Outlook Express/Windows Mail Please reply to newsgroup only so that others may be helped with your feedback.
"DMenz" wrote in message I get the following error when trying to send or receive mail using Microsoft Mail in Vista Beta 2:
An unknown error has occurred. Error Number: 0x8009000B
I set up Outlook 2007 using the same account credentials and it works fine. The same account also works using Thunderbird. When receiving mail it appears to connect and start to download the mail then kicks to the error. If I have no mail available it appears to connect and never prompts with an error.
I tried to track it with the windows mail log file, but no log was created.
I couldn't find anything on the net that helped either. Any help with this is greatly appreciated.
Thanks!

Try setting up a log for SMTP transactions. Click on the menu for Tools/Options, Maintenance tab and you'll see an option at the bottom to create a troubleshooting log for SMTP events which will be saved in your Message Store folder. Next time the problem occurs, post your log and let's have a look at it. -- Jim Pickering, MVP, Outlook Express https://mvp.support.microsoft.com/profile=F9F51EF1-4AE3-4D23-B2D8-1171988A62D6 Please deliver feedback to the newsgroup, so that others can be helped.
"DMenz" wrote in message

I checked the link out but I didn't see anything that pertained to my case. I have tried removing and setting up the account several times. The log seems to show that my credentials are good, but as soon as it goes to retrieve the mail it cuts me off.
"Jim Pickering" wrote:
That's a connection error. Have you looked at your setup under Windows Mail, Tools/Options/Connections? Windows Mail share the same connection settings as Internet Explorer. What build of Vista are you running?
Might also look at this KB article and see if it applies in your case: http://support.microsoft.com/kb/904800/ -- Jim Pickering MVP-Outlook Express/Windows Mail Please reply to newsgroup only so that others may be helped with your feedback.
"DMenz" wrote in message I get the following error when trying to send or receive mail using Microsoft Mail in Vista Beta 2:
An unknown error has occurred. Error Number: 0x8009000B
I set up Outlook 2007 using the same account credentials and it works fine. The same account also works using Thunderbird. When receiving mail it appears to connect and start to download the mail then kicks to the error. If I have no mail available it appears to connect and never prompts with an error.
I tried to track it with the windows mail log file, but no log was created.
I couldn't find anything on the net that helped either. Any help with this is greatly appreciated.
Thanks!

I have three options to create log files for:
Mail News IMAP
There isn't one listed for SMTP.
"Jim Pickering" wrote:

Try setting up a log for SMTP transactions. Click on the menu for Tools/Options, Maintenance tab and you'll see an option at the bottom to create a troubleshooting log for SMTP events which will be saved in your Message Store folder. Next time the problem occurs, post your log and let's have a look at it. -- Jim Pickering, MVP, Outlook Express https://mvp.support.microsoft.com/profile=F9F51EF1-4AE3-4D23-B2D8-1171988A62D6 Please deliver feedback to the newsgroup, so that others can be helped.
"DMenz" wrote in message I checked the link out but I didn't see anything that pertained to my case. I have tried removing and setting up the account several times. The log seems to show that my credentials are good, but as soon as it goes to retrieve the mail it cuts me off.
"Jim Pickering" wrote:
That's a connection error. Have you looked at your setup under Windows Mail, Tools/Options/Connections? Windows Mail share the same connection settings as Internet Explorer. What build of Vista are you running?
Might also look at this KB article and see if it applies in your case: http://support.microsoft.com/kb/904800/ -- Jim Pickering MVP-Outlook Express/Windows Mail Please reply to newsgroup only so that others may be helped with your feedback.
"DMenz" wrote in message I get the following error when trying to send or receive mail using Microsoft Mail in Vista Beta 2:
An unknown error has occurred. Error Number: 0x8009000B
I set up Outlook 2007 using the same account credentials and it works fine. The same account also works using Thunderbird. When receiving mail it appears to connect and start to download the mail then kicks to the error. If I have no mail available it appears to connect and never prompts with an error.
I tried to track it with the windows mail log file, but no log was created.
I couldn't find anything on the net that helped either. Any help with this is greatly appreciated.
Thanks!

Sorry, should have said for Mail. Then try sending again and examine the log file (it will have an extension of .log in the Message Store folder) and post it if you cannot understand what it's saying. Then we can try to help. Good luck. -- Jim Pickering, MVP, Outlook Express https://mvp.support.microsoft.com/profile=F9F51EF1-4AE3-4D23-B2D8-1171988A62D6 Please deliver feedback to the newsgroup, so that others can be helped.
"DMenz" wrote in message

I have three options to create log files for:
Mail News IMAP
There isn't one listed for SMTP.
"Jim Pickering" wrote:
Try setting up a log for SMTP transactions. Click on the menu for Tools/Options, Maintenance tab and you'll see an option at the bottom to create a troubleshooting log for SMTP events which will be saved in your Message Store folder. Next time the problem occurs, post your log and let's have a look at it. -- Jim Pickering, MVP, Outlook Express https://mvp.support.microsoft.com/profile=F9F51EF1-4AE3-4D23-B2D8-1171988A62D6 Please deliver feedback to the newsgroup, so that others can be helped.
"DMenz" wrote in message I checked the link out but I didn't see anything that pertained to my case. I have tried removing and setting up the account several times. The log seems to show that my credentials are good, but as soon as it goes to retrieve the mail it cuts me off.
"Jim Pickering" wrote:
That's a connection error. Have you looked at your setup under Windows Mail, Tools/Options/Connections? Windows Mail share the same connection settings as Internet Explorer. What build of Vista are you running?
Might also look at this KB article and see if it applies in your case: http://support.microsoft.com/kb/904800/ -- Jim Pickering MVP-Outlook Express/Windows Mail Please reply to newsgroup only so that others may be helped with your feedback.
"DMenz" wrote in message I get the following error when trying to send or receive mail using Microsoft Mail in Vista Beta 2:
An unknown error has occurred. Error Number: 0x8009000B
I set up Outlook 2007 using the same account credentials and it works fine. The same account also works using Thunderbird. When receiving mail it appears to connect and start to download the mail then kicks to the error. If I have no mail available it appears to connect and never prompts with an error.
I tried to track it with the windows mail log file, but no log was created.
I couldn't find anything on the net that helped either. Any help with this is greatly appreciated.
Thanks!

If you look at my post under Steve's, you'll see that I have already posted my mail log.
Thanks!
"Jim Pickering" wrote:

Sorry, should have said for Mail. Then try sending again and examine the log file (it will have an extension of .log in the Message Store folder) and post it if you cannot understand what it's saying. Then we can try to help. Good luck. -- Jim Pickering, MVP, Outlook Express https://mvp.support.microsoft.com/profile=F9F51EF1-4AE3-4D23-B2D8-1171988A62D6 Please deliver feedback to the newsgroup, so that others can be helped.
"DMenz" wrote in message I have three options to create log files for:
Mail News IMAP
There isn't one listed for SMTP.
"Jim Pickering" wrote:
Try setting up a log for SMTP transactions. Click on the menu for Tools/Options, Maintenance tab and you'll see an option at the bottom to create a troubleshooting log for SMTP events which will be saved in your Message Store folder. Next time the problem occurs, post your log and let's have a look at it. -- Jim Pickering, MVP, Outlook Express https://mvp.support.microsoft.com/profile=F9F51EF1-4AE3-4D23-B2D8-1171988A62D6 Please deliver feedback to the newsgroup, so that others can be helped.
"DMenz" wrote in message I checked the link out but I didn't see anything that pertained to my case. I have tried removing and setting up the account several times. The log seems to show that my credentials are good, but as soon as it goes to retrieve the mail it cuts me off.
"Jim Pickering" wrote:
That's a connection error. Have you looked at your setup under Windows Mail, Tools/Options/Connections? Windows Mail share the same connection settings as Internet Explorer. What build of Vista are you running?
Might also look at this KB article and see if it applies in your case: http://support.microsoft.com/kb/904800/ -- Jim Pickering MVP-Outlook Express/Windows Mail Please reply to newsgroup only so that others may be helped with your feedback.
"DMenz" wrote in message I get the following error when trying to send or receive mail using Microsoft Mail in Vista Beta 2:
An unknown error has occurred. Error Number: 0x8009000B
I set up Outlook 2007 using the same account credentials and it works fine. The same account also works using Thunderbird. When receiving mail it appears to connect and start to download the mail then kicks to the error. If I have no mail available it appears to connect and never prompts with an error.
I tried to track it with the windows mail log file, but no log was created.
I couldn't find anything on the net that helped either. Any help with this is greatly appreciated.
Thanks!

Then I would agree with Steve's recommendation. Try deleting the account completely in Windows mail (Tools/Accounts - Mail tab) and then close and reopen Windows Mail and try recreating it and test it again. Since Vista does not presently have telnet installed by default, there is no easy way to use it to check on the account, but deleting it, closing Windows Mail and reopening it and creating the account anew may help fix it. Good luck. -- Jim Pickering MVP-Outlook Express/Windows Mail Please reply to newsgroup only so that others may be helped with your feedback.
"DMenz" wrote in message

If you look at my post under Steve's, you'll see that I have already posted my mail log.
Thanks!

I have tried exactly that a few times.
I will try it once more.
Any other ideas?

"Jim Pickering" wrote:

Then I would agree with Steve's recommendation. Try deleting the account completely in Windows mail (Tools/Accounts - Mail tab) and then close and reopen Windows Mail and try recreating it and test it again. Since Vista does not presently have telnet installed by default, there is no easy way to use it to check on the account, but deleting it, closing Windows Mail and reopening it and creating the account anew may help fix it. Good luck. -- Jim Pickering MVP-Outlook Express/Windows Mail Please reply to newsgroup only so that others may be helped with your feedback.
"DMenz" wrote in message If you look at my post under Steve's, you'll see that I have already posted my mail log.
Thanks!

I did it once again and get the same error.
"Jim Pickering" wrote:

Then I would agree with Steve's recommendation. Try deleting the account completely in Windows mail (Tools/Accounts - Mail tab) and then close and reopen Windows Mail and try recreating it and test it again. Since Vista does not presently have telnet installed by default, there is no easy way to use it to check on the account, but deleting it, closing Windows Mail and reopening it and creating the account anew may help fix it. Good luck. -- Jim Pickering MVP-Outlook Express/Windows Mail Please reply to newsgroup only so that others may be helped with your feedback.
"DMenz" wrote in message If you look at my post under Steve's, you'll see that I have already posted my mail log.
Thanks!

Buenos días: *DMenz* escribió:

I changed the directory to save the pop3log file to and here it is:

It looks fine so far, but did you not write your problem was with _sending_ emails? If so, then the smtp.log would be of more help, the pop3.log shows the process of _receiving_ messages. ;-)

I ran it with no mail then sent a test mail from another account. The mail starts to download (It appears to) and then I get the error.

OK, so it is indeed with receiving, too? Do you have antivirus software with email scanning activated running in the background? Could you please give us the server names you have configured in your account?
Saludos Roland -- Probleme mit OE? Hier gibt es die Lösungen: <http://oe-faq.de>!
"Einsamkeit und Faulheit umschmeicheln die Fantasie." (F. M. Dostojewski)

Hola!
I am running SAVCE 10 but no email scanning.
My server settings are:
pop.central.cox.net smtp.central.cox.net
I know the settings are correct since these exact settings are working in both Outlook 2007 and Thunderbird. I have matched every setting between Windows Mail and Outlook, but the Windows Mail client won't play.
"Roland Bierlein" wrote:

Buenos días: *DMenz* escribió:
I changed the directory to save the pop3log file to and here it is:
It looks fine so far, but did you not write your problem was with _sending_ emails? If so, then the smtp.log would be of more help, the pop3.log shows the process of _receiving_ messages. ;-)
I ran it with no mail then sent a test mail from another account. The mail starts to download (It appears to) and then I get the error.
OK, so it is indeed with receiving, too? Do you have antivirus software with email scanning activated running in the background? Could you please give us the server names you have configured in your account?
Saludos Roland -- Probleme mit OE? Hier gibt es die Lösungen: <http://oe-faq.de>!
"Einsamkeit und Faulheit umschmeicheln die Fantasie." (F. M. Dostojewski)

I also am running SAVCE 10.0.1.628 scan engine 61.1.0.11
It is running in unmanaged mode.
This is from the documentation from Symantec regarding e-mail scanning:
Symantec AntiVirus Email protection is not supported ---------------------------------------------------- All Email snap-ins are not installed in this release of Symantec AntiVirus for Vista.
So, e-mail scanning is not turned on and cannot be turned on for this version of SAVCE in unmanaged mode.
So, we are not fighting an e-mail scanning time-out.
"Roland Bierlein" wrote:

Buenos días: *DMenz* escribió:
I changed the directory to save the pop3log file to and here it is:
It looks fine so far, but did you not write your problem was with _sending_ emails? If so, then the smtp.log would be of more help, the pop3.log shows the process of _receiving_ messages. ;-)
I ran it with no mail then sent a test mail from another account. The mail starts to download (It appears to) and then I get the error.
OK, so it is indeed with receiving, too? Do you have antivirus software with email scanning activated running in the background? Could you please give us the server names you have configured in your account?
Saludos Roland -- Probleme mit OE? Hier gibt es die Lösungen: <http://oe-faq.de>!
"Einsamkeit und Faulheit umschmeicheln die Fantasie." (F. M. Dostojewski)

My first impression is that this SAVCE is causing the problem or its due to the fact that you have two betas installed. Since others can get the POP3 to work okay, you might try removing those other programs (or at least disabling SAVCE and then rebooting) and then testing if that makes a difference.
Try using msconfig and disable all non-MS services and applications at startup. That might help narrow it down. The logfile indicates that its getting the message, so something is interposed and I suspect its Symantec interfering although they say otherwise. It wouldn't be the first time.
steve
"DMenz" wrote in message

I also am running SAVCE 10.0.1.628 scan engine 61.1.0.11
It is running in unmanaged mode.
This is from the documentation from Symantec regarding e-mail scanning:
Symantec AntiVirus Email protection is not supported ---------------------------------------------------- All Email snap-ins are not installed in this release of Symantec AntiVirus for Vista.
So, e-mail scanning is not turned on and cannot be turned on for this version of SAVCE in unmanaged mode.
So, we are not fighting an e-mail scanning time-out.
"Roland Bierlein" wrote:
Buenos días: *DMenz* escribió:
I changed the directory to save the pop3log file to and here it is:
It looks fine so far, but did you not write your problem was with _sending_ emails? If so, then the smtp.log would be of more help, the pop3.log shows the process of _receiving_ messages. ;-)
I ran it with no mail then sent a test mail from another account. The mail starts to download (It appears to) and then I get the error.
OK, so it is indeed with receiving, too? Do you have antivirus software with email scanning activated running in the background? Could you please give us the server names you have configured in your account?
Saludos Roland -- Probleme mit OE? Hier gibt es die Lösungen: <http://oe-faq.de>!
"Einsamkeit und Faulheit umschmeicheln die Fantasie." (F. M. Dostojewski)

I tried disabling SAVCE and turned off everything in startup I could. Still get the same error when I send. I even went through and killed processes that were not system related.
Nothing.
I can't imagine what has happened here. I may try removing SAVCE just to see if that does it.
It is odd to me that Outlook would work fine, yet Windows Mail won't.
Is it possible that Windows Defender would be interfering? I am grasping at straws...

"Steve Cochran" wrote:

My first impression is that this SAVCE is causing the problem or its due to the fact that you have two betas installed. Since others can get the POP3 to work okay, you might try removing those other programs (or at least disabling SAVCE and then rebooting) and then testing if that makes a difference.
Try using msconfig and disable all non-MS services and applications at startup. That might help narrow it down. The logfile indicates that its getting the message, so something is interposed and I suspect its Symantec interfering although they say otherwise. It wouldn't be the first time.
steve
"DMenz" wrote in message I also am running SAVCE 10.0.1.628 scan engine 61.1.0.11
It is running in unmanaged mode.
This is from the documentation from Symantec regarding e-mail scanning:
Symantec AntiVirus Email protection is not supported ---------------------------------------------------- All Email snap-ins are not installed in this release of Symantec AntiVirus for Vista.
So, e-mail scanning is not turned on and cannot be turned on for this version of SAVCE in unmanaged mode.
So, we are not fighting an e-mail scanning time-out.
"Roland Bierlein" wrote:
Buenos días: *DMenz* escribió:
I changed the directory to save the pop3log file to and here it is:
It looks fine so far, but did you not write your problem was with _sending_ emails? If so, then the smtp.log would be of more help, the pop3.log shows the process of _receiving_ messages. ;-)
I ran it with no mail then sent a test mail from another account. The mail starts to download (It appears to) and then I get the error.
OK, so it is indeed with receiving, too? Do you have antivirus software with email scanning activated running in the background? Could you please give us the server names you have configured in your account?
Saludos Roland -- Probleme mit OE? Hier gibt es die Lösungen: <http://oe-faq.de>!
"Einsamkeit und Faulheit umschmeicheln die Fantasie." (F. M. Dostojewski)

Ok, I removed SAVCE client. I reset the PC. I deleted my account settings in Microsoft Mail. I disabled all services I could that were not system critical. I rebooted. I then added my mail account credentials in Microsoft Mail.
I get the same error.
I also went through Defender and verified that MS Mail was allowed. I checked my Windows Firewall settings as well.
This is getting ridiculous!
:p
"DMenz" wrote:

I tried disabling SAVCE and turned off everything in startup I could. Still get the same error when I send. I even went through and killed processes that were not system related.
Nothing.
I can't imagine what has happened here. I may try removing SAVCE just to see if that does it.
It is odd to me that Outlook would work fine, yet Windows Mail won't.
Is it possible that Windows Defender would be interfering? I am grasping at straws...

"Steve Cochran" wrote:
My first impression is that this SAVCE is causing the problem or its due to the fact that you have two betas installed. Since others can get the POP3 to work okay, you might try removing those other programs (or at least disabling SAVCE and then rebooting) and then testing if that makes a difference.
Try using msconfig and disable all non-MS services and applications at startup. That might help narrow it down. The logfile indicates that its getting the message, so something is interposed and I suspect its Symantec interfering although they say otherwise. It wouldn't be the first time.
steve
"DMenz" wrote in message I also am running SAVCE 10.0.1.628 scan engine 61.1.0.11
It is running in unmanaged mode.
This is from the documentation from Symantec regarding e-mail scanning:
Symantec AntiVirus Email protection is not supported ---------------------------------------------------- All Email snap-ins are not installed in this release of Symantec AntiVirus for Vista.
So, e-mail scanning is not turned on and cannot be turned on for this version of SAVCE in unmanaged mode.
So, we are not fighting an e-mail scanning time-out.
"Roland Bierlein" wrote:
Buenos días: *DMenz* escribió:
I changed the directory to save the pop3log file to and here it is:
It looks fine so far, but did you not write your problem was with _sending_ emails? If so, then the smtp.log would be of more help, the pop3.log shows the process of _receiving_ messages. ;-)
I ran it with no mail then sent a test mail from another account. The mail starts to download (It appears to) and then I get the error.
OK, so it is indeed with receiving, too? Do you have antivirus software with email scanning activated running in the background? Could you please give us the server names you have configured in your account?
Saludos Roland -- Probleme mit OE? Hier gibt es die Lösungen: <http://oe-faq.de>!
"Einsamkeit und Faulheit umschmeicheln die Fantasie." (F. M. Dostojewski)

Well, I'm stumped. Sounds like some dll got messed up or something is not working properly. I can't pin it down though. Does telnet work?
steve
"DMenz" wrote in message

Ok, I removed SAVCE client. I reset the PC. I deleted my account settings in Microsoft Mail. I disabled all services I could that were not system critical. I rebooted. I then added my mail account credentials in Microsoft Mail.
I get the same error.
I also went through Defender and verified that MS Mail was allowed. I checked my Windows Firewall settings as well.
This is getting ridiculous!
:p
"DMenz" wrote:
I tried disabling SAVCE and turned off everything in startup I could. Still get the same error when I send. I even went through and killed processes that were not system related.
Nothing.
I can't imagine what has happened here. I may try removing SAVCE just to see if that does it.
It is odd to me that Outlook would work fine, yet Windows Mail won't.
Is it possible that Windows Defender would be interfering? I am grasping at straws...

"Steve Cochran" wrote:
My first impression is that this SAVCE is causing the problem or its due to the fact that you have two betas installed. Since others can get the POP3 to work okay, you might try removing those other programs (or at least disabling SAVCE and then rebooting) and then testing if that makes a difference.
Try using msconfig and disable all non-MS services and applications at startup. That might help narrow it down. The logfile indicates that its getting the message, so something is interposed and I suspect its Symantec interfering although they say otherwise. It wouldn't be the first time.
steve
"DMenz" wrote in message I also am running SAVCE 10.0.1.628 scan engine 61.1.0.11
It is running in unmanaged mode.
This is from the documentation from Symantec regarding e-mail scanning:
Symantec AntiVirus Email protection is not supported ---------------------------------------------------- All Email snap-ins are not installed in this release of Symantec AntiVirus for Vista.
So, e-mail scanning is not turned on and cannot be turned on for this version of SAVCE in unmanaged mode.
So, we are not fighting an e-mail scanning time-out.
"Roland Bierlein" wrote:
Buenos días: *DMenz* escribió:
I changed the directory to save the pop3log file to and here it is:
It looks fine so far, but did you not write your problem was with _sending_ emails? If so, then the smtp.log would be of more help, the pop3.log shows the process of _receiving_ messages. ;-)
I ran it with no mail then sent a test mail from another account. The mail starts to download (It appears to) and then I get the error.
OK, so it is indeed with receiving, too? Do you have antivirus software with email scanning activated running in the background? Could you please give us the server names you have configured in your account?
Saludos Roland -- Probleme mit OE? Hier gibt es die Lösungen: <http://oe-faq.de>!
"Einsamkeit und Faulheit umschmeicheln die Fantasie." (F. M. Dostojewski)

Telnet... haven't even attempted. Is there any way to reinstall the Mail app short of reinstalling the OS? It isn't worth it to me to make it go. I am fine using Thunderbird or Outlook for now, but it bothers me that it is still not working... Just doesn't make any sense. Like you said, there HAS to be something screening the files as they come down... something like an AV or anti-spyware, firewall... SOMETHING...
But all I have install is MS products.
Oh well... This stuff is all in beta for a reason I guess...
Thanks for all of your help anyway.
"Steve Cochran" wrote:

Well, I'm stumped. Sounds like some dll got messed up or something is not working properly. I can't pin it down though. Does telnet work?
steve
"DMenz" wrote in message Ok, I removed SAVCE client. I reset the PC. I deleted my account settings in Microsoft Mail. I disabled all services I could that were not system critical. I rebooted. I then added my mail account credentials in Microsoft Mail.
I get the same error.
I also went through Defender and verified that MS Mail was allowed. I checked my Windows Firewall settings as well.
This is getting ridiculous!
:p
"DMenz" wrote:
I tried disabling SAVCE and turned off everything in startup I could. Still get the same error when I send. I even went through and killed processes that were not system related.
Nothing.
I can't imagine what has happened here. I may try removing SAVCE just to see if that does it.
It is odd to me that Outlook would work fine, yet Windows Mail won't.
Is it possible that Windows Defender would be interfering? I am grasping at straws...

"Steve Cochran" wrote:
My first impression is that this SAVCE is causing the problem or its due to the fact that you have two betas installed. Since others can get the POP3 to work okay, you might try removing those other programs (or at least disabling SAVCE and then rebooting) and then testing if that makes a difference.
Try using msconfig and disable all non-MS services and applications at startup. That might help narrow it down. The logfile indicates that its getting the message, so something is interposed and I suspect its Symantec interfering although they say otherwise. It wouldn't be the first time.
steve
"DMenz" wrote in message I also am running SAVCE 10.0.1.628 scan engine 61.1.0.11
It is running in unmanaged mode.
This is from the documentation from Symantec regarding e-mail scanning:
Symantec AntiVirus Email protection is not supported ---------------------------------------------------- All Email snap-ins are not installed in this release of Symantec AntiVirus for Vista.
So, e-mail scanning is not turned on and cannot be turned on for this version of SAVCE in unmanaged mode.
So, we are not fighting an e-mail scanning time-out.
"Roland Bierlein" wrote:
Buenos días: *DMenz* escribió:
I changed the directory to save the pop3log file to and here it is:
It looks fine so far, but did you not write your problem was with _sending_ emails? If so, then the smtp.log would be of more help, the pop3.log shows the process of _receiving_ messages. ;-)
I ran it with no mail then sent a test mail from another account. The mail starts to download (It appears to) and then I get the error.
OK, so it is indeed with receiving, too? Do you have antivirus software with email scanning activated running in the background? Could you please give us the server names you have configured in your account?
Saludos Roland -- Probleme mit OE? Hier gibt es die Lösungen: <http://oe-faq.de>!
"Einsamkeit und Faulheit umschmeicheln die Fantasie." (F. M. Dostojewski)

You can try going to Control Panel | Programs | Set Program Access and defaults and set OE default and see if that fixes it.
I'm not convinced its a problem with WinMail per se, rather than the means by which WinMail connects, and so that's why I suggested telnetting.
steve
"DMenz" wrote in message

Telnet... haven't even attempted. Is there any way to reinstall the Mail app short of reinstalling the OS? It isn't worth it to me to make it go. I am fine using Thunderbird or Outlook for now, but it bothers me that it is still not working... Just doesn't make any sense. Like you said, there HAS to be something screening the files as they come down... something like an AV or anti-spyware, firewall... SOMETHING...
But all I have install is MS products.
Oh well... This stuff is all in beta for a reason I guess...
Thanks for all of your help anyway.
"Steve Cochran" wrote:
Well, I'm stumped. Sounds like some dll got messed up or something is not working properly. I can't pin it down though. Does telnet work?
steve
"DMenz" wrote in message Ok, I removed SAVCE client. I reset the PC. I deleted my account settings in Microsoft Mail. I disabled all services I could that were not system critical. I rebooted. I then added my mail account credentials in Microsoft Mail.
I get the same error.
I also went through Defender and verified that MS Mail was allowed. I checked my Windows Firewall settings as well.
This is getting ridiculous!
:p
"DMenz" wrote:
I tried disabling SAVCE and turned off everything in startup I could. Still get the same error when I send. I even went through and killed processes that were not system related.
Nothing.
I can't imagine what has happened here. I may try removing SAVCE just to see if that does it.
It is odd to me that Outlook would work fine, yet Windows Mail won't.
Is it possible that Windows Defender would be interfering? I am grasping at straws...

"Steve Cochran" wrote:
My first impression is that this SAVCE is causing the problem or its due to the fact that you have two betas installed. Since others can get the POP3 to work okay, you might try removing those other programs (or at least disabling SAVCE and then rebooting) and then testing if that makes a difference.
Try using msconfig and disable all non-MS services and applications at startup. That might help narrow it down. The logfile indicates that its getting the message, so something is interposed and I suspect its Symantec interfering although they say otherwise. It wouldn't be the first time.
steve
"DMenz" wrote in message I also am running SAVCE 10.0.1.628 scan engine 61.1.0.11
It is running in unmanaged mode.
This is from the documentation from Symantec regarding e-mail scanning:
Symantec AntiVirus Email protection is not supported ---------------------------------------------------- All Email snap-ins are not installed in this release of Symantec AntiVirus for Vista.
So, e-mail scanning is not turned on and cannot be turned on for this version of SAVCE in unmanaged mode.
So, we are not fighting an e-mail scanning time-out.
"Roland Bierlein" wrote:
Buenos días: *DMenz* escribió:
I changed the directory to save the pop3log file to and here it is:
It looks fine so far, but did you not write your problem was with _sending_ emails? If so, then the smtp.log would be of more help, the pop3.log shows the process of _receiving_ messages. ;-)
I ran it with no mail then sent a test mail from another account. The mail starts to download (It appears to) and then I get the error.
OK, so it is indeed with receiving, too? Do you have antivirus software with email scanning activated running in the background? Could you please give us the server names you have configured in your account?
Saludos Roland -- Probleme mit OE? Hier gibt es die Lösungen: <http://oe-faq.de>!
"Einsamkeit und Faulheit umschmeicheln die Fantasie." (F. M. Dostojewski)

I set it to default, but still no change.
Explain what you are thinking with telnet, please.
"Steve Cochran" wrote:

You can try going to Control Panel | Programs | Set Program Access and defaults and set OE default and see if that fixes it.
I'm not convinced its a problem with WinMail per se, rather than the means by which WinMail connects, and so that's why I suggested telnetting.
steve
"DMenz" wrote in message Telnet... haven't even attempted. Is there any way to reinstall the Mail app short of reinstalling the OS? It isn't worth it to me to make it go. I am fine using Thunderbird or Outlook for now, but it bothers me that it is still not working... Just doesn't make any sense. Like you said, there HAS to be something screening the files as they come down... something like an AV or anti-spyware, firewall... SOMETHING...
But all I have install is MS products.
Oh well... This stuff is all in beta for a reason I guess...
Thanks for all of your help anyway.
"Steve Cochran" wrote:
Well, I'm stumped. Sounds like some dll got messed up or something is not working properly. I can't pin it down though. Does telnet work?
steve
"DMenz" wrote in message Ok, I removed SAVCE client. I reset the PC. I deleted my account settings in Microsoft Mail. I disabled all services I could that were not system critical. I rebooted. I then added my mail account credentials in Microsoft Mail.
I get the same error.
I also went through Defender and verified that MS Mail was allowed. I checked my Windows Firewall settings as well.
This is getting ridiculous!
:p
"DMenz" wrote:
I tried disabling SAVCE and turned off everything in startup I could. Still get the same error when I send. I even went through and killed processes that were not system related.
Nothing.
I can't imagine what has happened here. I may try removing SAVCE just to see if that does it.
It is odd to me that Outlook would work fine, yet Windows Mail won't.
Is it possible that Windows Defender would be interfering? I am grasping at straws...

"Steve Cochran" wrote:
My first impression is that this SAVCE is causing the problem or its due to the fact that you have two betas installed. Since others can get the POP3 to work okay, you might try removing those other programs (or at least disabling SAVCE and then rebooting) and then testing if that makes a difference.
Try using msconfig and disable all non-MS services and applications at startup. That might help narrow it down. The logfile indicates that its getting the message, so something is interposed and I suspect its Symantec interfering although they say otherwise. It wouldn't be the first time.
steve
"DMenz" wrote in message I also am running SAVCE 10.0.1.628 scan engine 61.1.0.11
It is running in unmanaged mode.
This is from the documentation from Symantec regarding e-mail scanning:
Symantec AntiVirus Email protection is not supported ---------------------------------------------------- All Email snap-ins are not installed in this release of Symantec AntiVirus for Vista.
So, e-mail scanning is not turned on and cannot be turned on for this version of SAVCE in unmanaged mode.
So, we are not fighting an e-mail scanning time-out.
"Roland Bierlein" wrote:
Buenos días: *DMenz* escribió:
I changed the directory to save the pop3log file to and here it is:
It looks fine so far, but did you not write your problem was with _sending_ emails? If so, then the smtp.log would be of more help, the pop3.log shows the process of _receiving_ messages. ;-)
I ran it with no mail then sent a test mail from another account. The mail starts to download (It appears to) and then I get the error.
OK, so it is indeed with receiving, too? Do you have antivirus software with email scanning activated running in the background? Could you please give us the server names you have configured in your account?
Saludos Roland -- Probleme mit OE? Hier gibt es die Lösungen: <http://oe-faq.de>!
"Einsamkeit und Faulheit umschmeicheln die Fantasie." (F. M. Dostojewski)

I just wanted to see that you could telnet to the servers to verify you could connect that way.
Its just diagnostic though. It won't fix the problem. I'm stumped on this one. That's one reason not to do multiple betas at once.
steve
"DMenz" wrote in message

I set it to default, but still no change.
Explain what you are thinking with telnet, please.
"Steve Cochran" wrote:
You can try going to Control Panel | Programs | Set Program Access and defaults and set OE default and see if that fixes it.
I'm not convinced its a problem with WinMail per se, rather than the means by which WinMail connects, and so that's why I suggested telnetting.
steve
"DMenz" wrote in message Telnet... haven't even attempted. Is there any way to reinstall the Mail app short of reinstalling the OS? It isn't worth it to me to make it go. I am fine using Thunderbird or Outlook for now, but it bothers me that it is still not working... Just doesn't make any sense. Like you said, there HAS to be something screening the files as they come down... something like an AV or anti-spyware, firewall... SOMETHING...
But all I have install is MS products.
Oh well... This stuff is all in beta for a reason I guess...
Thanks for all of your help anyway.
"Steve Cochran" wrote:
Well, I'm stumped. Sounds like some dll got messed up or something is not working properly. I can't pin it down though. Does telnet work?
steve
"DMenz" wrote in message Ok, I removed SAVCE client. I reset the PC. I deleted my account settings in Microsoft Mail. I disabled all services I could that were not system critical. I rebooted. I then added my mail account credentials in Microsoft Mail.
I get the same error.
I also went through Defender and verified that MS Mail was allowed. I checked my Windows Firewall settings as well.
This is getting ridiculous!
:p
"DMenz" wrote:
I tried disabling SAVCE and turned off everything in startup I could. Still get the same error when I send. I even went through and killed processes that were not system related.
Nothing.
I can't imagine what has happened here. I may try removing SAVCE just to see if that does it.
It is odd to me that Outlook would work fine, yet Windows Mail won't.
Is it possible that Windows Defender would be interfering? I am grasping at straws...

"Steve Cochran" wrote:
My first impression is that this SAVCE is causing the problem or its due to the fact that you have two betas installed. Since others can get the POP3 to work okay, you might try removing those other programs (or at least disabling SAVCE and then rebooting) and then testing if that makes a difference.
Try using msconfig and disable all non-MS services and applications at startup. That might help narrow it down. The logfile indicates that its getting the message, so something is interposed and I suspect its Symantec interfering although they say otherwise. It wouldn't be the first time.
steve
"DMenz" wrote in message I also am running SAVCE 10.0.1.628 scan engine 61.1.0.11
It is running in unmanaged mode.
This is from the documentation from Symantec regarding e-mail scanning:
Symantec AntiVirus Email protection is not supported ---------------------------------------------------- All Email snap-ins are not installed in this release of Symantec AntiVirus for Vista.
So, e-mail scanning is not turned on and cannot be turned on for this version of SAVCE in unmanaged mode.
So, we are not fighting an e-mail scanning time-out.
"Roland Bierlein" wrote:
Buenos días: *DMenz* escribió:
I changed the directory to save the pop3log file to and here it is:
It looks fine so far, but did you not write your problem was with _sending_ emails? If so, then the smtp.log would be of more help, the pop3.log shows the process of _receiving_ messages. ;-)
I ran it with no mail then sent a test mail from another account. The mail starts to download (It appears to) and then I get the error.
OK, so it is indeed with receiving, too? Do you have antivirus software with email scanning activated running in the background? Could you please give us the server names you have configured in your account?
Saludos Roland -- Probleme mit OE? Hier gibt es die Lösungen: http://oe-faq.de>!
"Einsamkeit und Faulheit umschmeicheln die Fantasie." (F. M. Dostojewski)

No need to telnet to answer that question. I can successfully get my mail from this exact account using Outlook 2007 and Thunderbird both. So the glitch definitely related to Microsoft Mail (or something that is trying to scan MS Mail).
So, fortunately I have at least 3 working options (Outlook, Thunderbird, Webmail).
So, no big deal, but I am quite curious to say the least.

"Steve Cochran" wrote:

I just wanted to see that you could telnet to the servers to verify you could connect that way.
Its just diagnostic though. It won't fix the problem. I'm stumped on this one. That's one reason not to do multiple betas at once.
steve
"DMenz" wrote in message I set it to default, but still no change.
Explain what you are thinking with telnet, please.
"Steve Cochran" wrote:
You can try going to Control Panel | Programs | Set Program Access and defaults and set OE default and see if that fixes it.
I'm not convinced its a problem with WinMail per se, rather than the means by which WinMail connects, and so that's why I suggested telnetting.
steve
"DMenz" wrote in message Telnet... haven't even attempted. Is there any way to reinstall the Mail app short of reinstalling the OS? It isn't worth it to me to make it go. I am fine using Thunderbird or Outlook for now, but it bothers me that it is still not working... Just doesn't make any sense. Like you said, there HAS to be something screening the files as they come down... something like an AV or anti-spyware, firewall... SOMETHING...
But all I have install is MS products.
Oh well... This stuff is all in beta for a reason I guess...
Thanks for all of your help anyway.
"Steve Cochran" wrote:
Well, I'm stumped. Sounds like some dll got messed up or something is not working properly. I can't pin it down though. Does telnet work?
steve
"DMenz" wrote in message Ok, I removed SAVCE client. I reset the PC. I deleted my account settings in Microsoft Mail. I disabled all services I could that were not system critical. I rebooted. I then added my mail account credentials in Microsoft Mail.
I get the same error.
I also went through Defender and verified that MS Mail was allowed. I checked my Windows Firewall settings as well.
This is getting ridiculous!
:p
"DMenz" wrote:
I tried disabling SAVCE and turned off everything in startup I could. Still get the same error when I send. I even went through and killed processes that were not system related.
Nothing.
I can't imagine what has happened here. I may try removing SAVCE just to see if that does it.
It is odd to me that Outlook would work fine, yet Windows Mail won't.
Is it possible that Windows Defender would be interfering? I am grasping at straws...

"Steve Cochran" wrote:
My first impression is that this SAVCE is causing the problem or its due to the fact that you have two betas installed. Since others can get the POP3 to work okay, you might try removing those other programs (or at least disabling SAVCE and then rebooting) and then testing if that makes a difference.
Try using msconfig and disable all non-MS services and applications at startup. That might help narrow it down. The logfile indicates that its getting the message, so something is interposed and I suspect its Symantec interfering although they say otherwise. It wouldn't be the first time.
steve
"DMenz" wrote in message I also am running SAVCE 10.0.1.628 scan engine 61.1.0.11
It is running in unmanaged mode.
This is from the documentation from Symantec regarding e-mail scanning:
Symantec AntiVirus Email protection is not supported ---------------------------------------------------- All Email snap-ins are not installed in this release of Symantec AntiVirus for Vista.
So, e-mail scanning is not turned on and cannot be turned on for this version of SAVCE in unmanaged mode.
So, we are not fighting an e-mail scanning time-out.
"Roland Bierlein" wrote:
Buenos días: *DMenz* escribió:
I changed the directory to save the pop3log file to and here it is:
It looks fine so far, but did you not write your problem was with _sending_ emails? If so, then the smtp.log would be of more help, the pop3.log shows the process of _receiving_ messages. ;-)
I ran it with no mail then sent a test mail from another account. The mail starts to download (It appears to) and then I get the error.
OK, so it is indeed with receiving, too? Do you have antivirus software with email scanning activated running in the background? Could you please give us the server names you have configured in your account?
Saludos Roland -- Probleme mit OE? Hier gibt es die Lösungen: http://oe-faq.de>!
"Einsamkeit und Faulheit umschmeicheln die Fantasie." (F. M. Dostojewski)